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Frequently Asked Questions
Can I get a sample first? And how does it charge?
Yes, free sample is available with freight collect or prepaid.
What if the tiles or slabs are broken during transition?
All our products are insured. Our after-sales team will sort out the reasons and ensure you'll be properly compensated.
What's the benefit for long term importers or distributors?
For regular customers, we offer incredible discounts, free shipping for samples, custom design support, and tailored packaging/QC requirements.
Can you make products from our designs?
Yes, we provide OEM, ODM, and OBM services to meet your specific design needs.
Is sintered stone resistant to heat and stains?
Absolutely. Sintered stone is non-porous, making it highly resistant to stains, scratches, and extreme temperatures, ideal for kitchen countertops.
How do you ensure the quality of the slabs?
We conduct rigorous quality inspections during production and before packaging to ensure every slab meets international standards.